Verified doctors
Connect with qualified doctors across general medicine and specialist care.
Alura Health Online Care
Find and book the right doctor for a video consultation.
Get private, convenient medical guidance from verified doctors without leaving home. Choose a speciality, compare doctors and consult securely from your phone or laptop.
Everything included in your consultation
A simple online care experience built around access, privacy and useful next steps.
Fast access
Choose an available slot and consult from home without travelling or waiting at a clinic.
Private consultation
Discuss your concern through a secure, one-to-one video appointment.
Digital prescription
Receive consultation notes, prescriptions and next-step guidance when clinically appropriate.
Multiple specialities
Find support for everyday illness, skin concerns, women's health, child health and more.
Follow-up support
Keep your care journey organised with follow-up advice and a clear plan.
Why choose video consultation?
Skip unnecessary travel for concerns that can be assessed remotely and get guidance sooner. Video consultations are useful for initial advice, follow-ups, prescription discussions and deciding whether an in-person visit is needed.
- Consult from home, work or while travelling
- Save time on travel and clinic waiting
- Access doctors beyond your local area
- Keep family members involved when appropriate
- Receive clear advice for your next step
- Book follow-ups around your schedule
How it works
01
Choose your concern
Select a speciality or describe what you need help with.
02
Find a doctor
Compare doctor profiles, experience, ratings, fees and availability.
03
Book a slot
Pick a convenient date and time, then add your contact details.
04
Join securely
Open your appointment from your phone or laptop at the scheduled time.
05
Receive your plan
Discuss symptoms, ask questions and receive the recommended next steps.
Current consultation offer
Convenient online care, with no travel required
Your consultation includes doctor selection, a scheduled private video visit and digital next-step guidance. Consultation fees and available offers are shown before you confirm payment, so you can review the details before booking.
Video consultation does not replace emergency care or an in-person examination when one is needed. For severe symptoms or an emergency, contact local emergency services. Doctor availability, fees, prescriptions and treatment decisions vary by clinician and patient.