Pay by Alura

Make healthcare payments clearer for patients and practices.

Give patients a more understandable checkout experience and help your team keep payment, service and appointment information connected.

Get started as a provider Talk to our team

Payment features for healthcare providers

Support a payment journey that is transparent, connected to care and easier for your staff to understand.

Clear patient checkout

Show consultation or service fees clearly before a patient confirms a booking or payment.

Multiple payment options

Support convenient digital payment choices according to the options available for your practice and location.

Booking-linked payments

Connect payment details with appointment information so patients and teams can identify what a payment is for.

Digital receipts

Give patients a useful record of their payment and service details for their own reference.

Payment visibility

Make it easier for providers and practice teams to review payment status and related booking information.

Patient-friendly refunds

Support clearer communication when a cancellation, refund or payment query needs attention.

Clinic-ready workflows

Use payment information alongside doctor profiles, services, appointment types and availability.

Secure handling

Payment processing and account access follow the configured platform and provider requirements.

Benefits for your practice

A clear payment experience helps patients make informed decisions and gives your team better context around each booking.

Reduce uncertainty before patients confirm care
Make fees and booking details easier to understand
Reduce manual payment follow-up for your team
Keep payment context connected to appointments
Offer a more consistent patient checkout journey
Improve visibility for practice administration
Support online and in-clinic consultation workflows
Create clearer records for patient questions

How the payment journey works

Configure services

Add the services, consultation types and fees your practice offers.

Set booking rules

Choose availability, cancellation details and the payment steps patients should see.

Patient confirms

The patient reviews the doctor, service, fee and appointment information before continuing.

Payment is recorded

The payment status stays connected to the relevant booking or service information.

Review and support

Use the available records to answer questions and manage the patient journey.

Provider support

Designed for clearer payment conversations

Patients can see the service and fee context before they proceed, while your team has a clearer record for booking questions, payment status and follow-up support.

Explore clinic tools

Payment methods, availability, settlement timing, refunds, eligibility and commercial terms may vary by provider, location and service. Final terms are shown during provider setup or explained by the Alura Health team.