Patient payment tab
Keep relevant service and payment information together for an ongoing care journey or approved clinic arrangement.
Pay Tab by Alura
Keep patient payment details organised around care.
Pay Tab is designed for eligible healthcare providers who need a clearer way to manage patient payment context, outstanding balances and follow-up across services and appointments.
Pay Tab features
Bring the payment conversation into a more structured provider workflow while keeping patient communication clear.
Clear balance view
Give your practice a clearer way to review paid amounts, outstanding balances and related service details.
Appointment context
Connect payment information with patient, provider, appointment and service details where supported.
Flexible follow-up
Help your team identify payment questions and follow up with patients using a consistent process.
Clinic team visibility
Make payment context easier for authorised practice staff to review during everyday operations.
Digital records
Maintain a more organised reference for payment activity, receipts and patient questions.
Service-level control
Configure eligible services, payment expectations and clinic policies around your practice workflow.
Provider support
Get guidance on setup, eligibility, patient communication and operational use.
Benefits for your practice
A structured payment tab can help your team answer questions faster and keep patient payment information connected to the correct service.
- Reduce confusion around ongoing or split payments
- Give patients a clearer view of what they owe and why
- Keep financial context closer to the care journey
- Support more consistent front-desk conversations
- Reduce scattered notes and manual payment tracking
- Improve visibility for authorised clinic teams
- Create clearer follow-up and resolution workflows
- Help your clinic maintain a more organised patient experience
Who Pay Tab may suit
The service is intended for eligible practices with a defined need for organised payment follow-up and patient communication.
- Clinics managing multiple services or appointment types
- Practices that need clearer payment follow-up processes
- Healthcare teams coordinating patient and provider information
- Eligible providers offering approved payment arrangements
How Pay Tab works
01
Check eligibility
Discuss your practice, services, location and payment workflow with the Alura Health team.
02
Configure the tab
Set eligible services, payment expectations, authorised users and patient communication details.
03
Open a patient record
Create or connect the appropriate payment context to the patient and care service.
04
Review activity
Track payment status, balances, receipts and questions through the available provider workflow.
05
Close or follow up
Resolve balances, issue guidance and keep the record updated according to clinic policy.
Provider support
Set up a payment process your team can explain
The Alura Health team can help eligible providers understand setup, service rules, patient messaging, authorised access and operational expectations before activation.
Contact provider supportPay Tab availability, eligibility, payment arrangements, balances, refunds, settlement timing and provider terms vary by location, service and practice approval. It does not replace your clinic's financial, consent or clinical policies.